PRIVACY POLICY
Last Updated: December 14, 2023
Welcome to the Washington Shoe company B2B website, wholesale.washingtonshoe.com (“Website” or “Site”). This Privacy Policy ("Policy") sets out how Washington Shoe Company. (“WSC”, "we", "us", "our"), collect, use, process and disclose information about you when you visit and/or place an order for our products through our Websites. We believe that the privacy and security of your information and data (“Personal Information”) is very important.
This Privacy Policy applies to the data collection and privacy practices of WSC when we collect personal information through your use of www.wholesale.washingonshoe.com and any other Washington Shoe Company owned domain and Washington Shoe Company mobile applications (collectively, the "Site"), as well as your interactions and communications with our customer service team, our social media pages that we control, and email or text messages that we may send to you. Please note, this Privacy Policy applies to any personal information collected when you directly purchase from us through the Site.
We encourage you to read this Policy carefully. As one of our customers or as a visitor to the Site, you understand and agree that we collect, use and disclose your information in accordance with this Policy. By accessing or using the Site in any manner, you also agree to be bound by WSC Terms of Service. Please read the Terms of Service carefully. If you do not accept the Terms of Service, please do not use the Site.
Any updates or modifications to this Policy will be posted to our Website on this page. By using or accessing the Website, you signify that you have read, understand, and agree to be bound by this Policy.
Our Services are operated in the United States but can be accessed worldwide. If you are located in the European Economic Area (“EEA”), Switzerland, or the United Kingdom, please consult the sections of this policy relating to the “International Data Transfers” and “Rights of EEA Data Subjects” for provisions that may apply to them.
In addition to this Privacy Policy, certain residents, including California, Colorado, Connecticut, Nevada, and Virginia residents, may have certain rights with respect to their personal information. Please review the Jurisdiction Specific Notices at the end of this Privacy Policy for more information.
What is Personal Information?
For the purposes of this Privacy Policy, “Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
We may, and we may authorize third parties to create aggregate records from Personal Information by excluding information that makes the information capable of identifying an individual or household (“Aggregate Information”). The Privacy Policy does not restrict or limit our collection and use of such Aggregate Information, and we reserve the right to share such Aggregate Information with third parties without restriction.
What information do we collect?
Information You Give Us. We receive and store any Personal Information you post on or provide through the Site, including when you request information from us. By accessing or using our Site, you understand that it is your choice to provide us with this information.
You can choose not to provide such Personal Information, in which case you may not be able to access or use portions of our Site or services such as purchasing merchandise, etc.
Purchases. If you purchase products via the Site, the transaction may be handled by our service providers or third-party vendor(s) responsible for processing your payment (“Payment Processor”). These entities have their own privacy policies and those terms will apply to you. Please review them at the links provided during payment processing.
Credit Card Information. We require your payment or credit card information in order for the Payment Processor to process purchases. This includes your name, payment or credit card number, expiration date, billing address, and authentication codes or related information as needed to authorize the charge and complete the transaction.
Automatically-Collected Information. We automatically receive and store certain types of information when you visit the Site. This automatically-collected information may include the name of the domain and host from which you access the internet, the IP address of the computer you are using, the browser and operating system you are using, the date and time you access the Site, any search terms you used to find the Site, device identifiers and network information, and your actions in connection with the Site, among others. Note that this information will only be treated as Personal Information if we combine or link it to any of the identifying information, or if otherwise required by law. Otherwise, this information constitutes Aggregate Information.
Cookies. We automatically receive and store certain types of information when you visit the Site through the use of cookies. Cookies are strings of text that a website may store on your computer. We use cookies for authentication, to remember your settings, to keep track of your activity during a visit to the Site, to conduct usability tests, to improve Site performance, and to implement certain features of the Site.
The Site creates session cookies for each visit in order to facilitate your visit. The session cookie expires at the end of the session. We may also use persistent cookies, which remain on your device for much longer. Cookies do not corrupt or damage your computer or computer files.
We may use analytics and customization cookies, including third-party cookies, to gather information on how our Site is being used by our users and to measure how popular our marketing campaigns are. We use the data we get to help customize our Site and products for you and make the content you see as relevant as possible. We may also use the data we collect to help identify and prevent fraud, and to track visits from our affiliates or partners.
We may use social networking cookies to allow visitors to share our pages and content through third-party social networking websites.
We may use targeting/advertising cookies to help us to customize and regulate (e.g., by capping the frequency of) the advertisements you receive, provide you with tailored offers, and measure the effectiveness of our advertising. For instance, if we target an ad campaign through an online advertising network, we might use cookies on our Site to estimate how many viewers of the ad later visited our Site – and therefore, how effective the ad campaign was. Or, we might “retarget” visitors to our Site by providing them offers (whether through online display media, email or direct mail) similar to those they viewed or expressed interest in during their Site visits.
You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Sites, but your ability to use some features or areas of our Sites may be limited. For more information about the use of cookies and how to block them, visit www.allaboutcookies.org, www.youronlinechoices.eu (Europe) or www.aboutads.info/choices (United States). See the "Advertising" section below for more information regarding advertising.
Web Beacons. We also automatically receive and store certain types of information when you visit the Site through the use of web beacons. Web beacons are electronic images that allow us to count the number of users who have visited the Site. These collect only limited information such as a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These web beacons do not carry any Personal Information and you cannot opt-out or refuse them. However, where they operate with cookies, you can render them ineffective by opting out of cookies or changing the cookie setting in your browser as described above.
Log Data. The web servers hosting the Site may also collect "log data." Log data provides Aggregate Information about the number of visits to different pages on the Site. We use log data for troubleshooting purposes and to track which pages people visit in order to improve the Site.
Use of Personal Information
Storage. We generally store Personal Information as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, as we determine is necessary for business records, and as required under applicable law. We may transfer your Personal Information from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our business. By providing any information to WSC, you consent to such transfer, storage, and processing.
Marketing emails. We may use third-party service providers to send our marketing emails. The emails may contain e-tags, which permits you to share the mail via social sites to which you subscribe. In addition, when you click on a link to the Site included in the email, a persistent cookie is placed on your computer. This cookie is used to measure the effectiveness of our email marketing efforts, better understand how our users navigate through the Site, and enhance user experience. To that end, we collect a variety of information about how you interact with our marketing efforts, including how many times the email is opened and/or clicked, the browser type used, operating system, user email program, etc. The cookie set by our service providers may remain on your hard drive 30 days after the last time you clicked on the coded link in the email, or until you delete it.
In addition, the third parties that assist with our marketing emails may use pixel tags that help us send the email in a format you can read, to allow us to know which emails you act upon and to better target the content of future emails. We also use these tags to track the aggregate number of emails read and whether any of the links in the email were accessed.
Advertisements. We may use third-party service providers to serve and host our advertisements. You may receive our ads on these third-party sites. These third parties may use cookies to track the number of times our site is accessed and whether the site was accessed from the advertisement. You may opt-out of receiving personalized advertisements from advertising companies that are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting www.networkadvertising.org/choices and www.aboutads.info/choices.
Disclosure of Personal Information
Washington Shoe Company may share Personal Information as follows and as further outlined below:
Service Providers. We use third-party service providers to provide specific business support services to us which may involve access to Personal Information. Examples of such services include sending emails, conducting and administering promotions, executing surveys, providing customer service, performing business analysis, and processing payments. We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties.
Business Transactions. We may disclose your Personal Information as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership. The recipient of Personal Information following such actions may have privacy policies that differ from those in this Policy. You will be notified via email and/or a prominent notice on the website, and you may opt-out of the use of your existing information in a new manner.
Special Events. If you choose to participate in a special event (for example, a promotion), we may share your Personal Information with those organizations participating in the applicable event.
Other Purposes. We may use and share Personal Information for other purposes with your consent.
Other Privacy Policies. Our Site may provide links to third-party websites which are outside our control and not covered by this Privacy Policy. We encourage you to review the privacy policies posted on these (and all) websites.
Children
The Site is not directed at children, and we do not knowingly collect Personal Information directly from users under the age of 13 or from other websites or services directed at children. Consistent with the Federal Children's Online Privacy Protection Act of 1998 (“COPPA”), we will not knowingly request or collect Personal Information from any child under age 13 without obtaining the required parental consent. Please visit www.ftc.gov/privacy/privacyinitiatives/childrens.html for information from the Federal Trade Commission about protecting children's privacy online.
Updating or Correcting Your Information
If you would like to view your Personal Information, or delete or modify incorrect parts thereof, you may do so by sending an email to ecommerce@washingtonshoe.com. We may be required to keep this information rather than delete it or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements. Please note that when we delete any Personal Information, it will be deleted from the active database, but may remain in our archives.
We reserve the right to verify the identity of any person making a request to opt-out or to delete or modify incorrect Personal Information, to charge you a fee before providing access, and to deny such requests, except as prohibited by law; provided, however, that we will have no liability of any kind resulting from false or erroneous requests or any change or deletion we make for any reason.
Contact; Complaints
We take your privacy seriously, and invite you to contact us by emailing ecommerce@washingtonshoe.com or calling 909-403-6090 with any questions or concerns you may have regarding this Privacy Policy or our collection, storage, and use of your Personal Information.
Securing Your Information Online
We take reasonable measures to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please note that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. You should use secure usernames and passwords and carefully protect them from disclosure and keep your security and anti-malware protection tools current and up-to-date on your computer.
If we become aware of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. For example, we may send you an email or post a notice to a public forum.
You should also be aware of how to handle and disclose your Personal Information and should avoid sending Personal Information through insecure email. Please refer to the FTC’s website at www.business.ftc.gov/privacy-and-security/consumer-privacy for information about how to protect yourself against identity theft.
Commercial Electronic Message Consent
By providing your email address to us, you affirmatively and expressly consent to receive promotional emails from WSC. You may unsubscribe from these emails at any time by following the “unsubscribe” instructions included in any email or by contacting WSC via email at ecommerce@washingtonshoe.com or at the mailing address provided herein. Opting out of promotional communications does not affect our communications with you via telephone or email related to any business we may have with you as an owner or other transactional emails.
Terms Applicable to California Residents
Do Not Track. Section 22575 of the California Business & Professions Code requires website and online service operators to disclose whether they honor web browser “Do Not Track” settings. WSC supports and honors “Do Not Track” web browser settings. If you enable these Do Not Track settings in the browser you are using, WSC will, to the extent feasible, not collect, store, or use Personal Information about websites you visit using that browser other than the Site. Third parties, however, may not honor “Do Not Track” signals. These parties may collect Personal Information about your online activities over time and across different websites when you visit the Sites, for example by using cookies on our Sites. We have no access to or control over other parties’ Personal Information collection practices, even those with which we may have an affiliation. You should carefully review the privacy policy and terms of any website you visit. For more information about Do Not Track, please visit www.allaboutdnt.org.
Jurisdiction Specific Notices
Your California Privacy Rights
Under California Civil Code Section 1798.83, if an individual who is a California resident has provided Personal Information to a business in connection with a business relationship that is primarily for personal, family, or household purposes, and if that business has within the immediately preceding calendar year disclosed such an individual’s Personal Information to a third party and knows or should have known that such third party used the information for its own direct marketing purposes, then that business is obligated to disclose in writing to such individual upon request, what Personal Information was shared and with whom it was shared.
Any request for a disclosure required under this California law should be sent to us via email at ecommerce@washingtonshoe.com or via regular mail at:
Washington Shoe Company
Attn: Customer Service - Compliance
1101 SW 16th Street
Renton, WA. 98057
909-403-6090
CCPA
The California Consumer Privacy Act of 2018 (“CCPA”) provides you with specific rights regarding your Personal Information, including information that could be linked with or used to identify your household. You have the right under the CCPA and certain other privacy as data protection laws, as applicable, to exercise the following rights free of charge:
Disclosure of Personal Information We Collect About You
You have the right to know:
Please note that we are not required to:
Personal Information Sold or Used for a Business Purpose
In connection with any Personal Information we may sell or disclose to a third party for a business purpose, you have the right to know:
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not delete your Personal Information if it is necessary to:
Protection Against Discrimination
You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:
Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to our business by your Personal Information.
The following includes certain information already provided in this Privacy Policy. This format is intended to be compliant with the CCPA.
Categories of Personal Information under the California Consumer Privacy Act:
Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifier.
Personal information defined under California Civil Code section 1798.80(e) (relating to security breaches)
Characteristic or protected classifications under California or federal law (such as race, gender, ethnicity, etc.)
Commercial information (purchase history, etc.)
Internet or electronic network activity information (browsing history, search history, etc.)
Geolocation data
Professional or employment-related information
Education information
Inferences
We generate these internally.
Sales of Personal Information. The CCPA sets forth certain obligations for businesses that “sell” personal information. Based on the definition of “sell” under the CCPA and under current regulatory guidance, we do not believe we engage in such activity.
How to Exercise Your Rights. If you would like to exercise any of your rights as described in this Privacy Policy, please:
Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.
If you choose to exercise any of your rights, you will need to provide us with:
We are not obligated to comply with requests related to Personal Information if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.
Any Personal Information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.
Colorado Residents
Colorado residents have certain rights around our collection, use, and sharing of their personal information. WSC does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, WSC does not engage in profiling in furtherance of decisions that produce legal or similarly significant effects. WSC engages in “targeted advertising” as that term is defined in the Colorado Privacy Act ("CPA").
WSC collects various categories of personal information when you use the services. A more detailed description of the information WSC collects and how we use it is provided above in the section titled "Information We Collect." In the section titled "How We Share Personal Information that We Collect" describes the categories of third parties with whom we share personal information, and what information may be shared under different circumstances. If you are a resident of Colorado, starting July 1, 2023 you have the right to: (1) request to know what personal information has been collected about you, and to access that information; (2) request to correct inaccuracies in your personal information; (3) request deletion of your personal information, subject to exceptions; and (4) obtain a copy of your personal information. Also, a Colorado consumer may not be discriminated against for exercising the consumer’s Colorado privacy rights. You can submit a data rights request by emailing ecommerce@washingtonshoe.com.
Connecticut Residents
Connecticut residents have certain rights around our collection, use, and sharing of their personal information. WSC does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, WSC does not engage in profiling in furtherance of decisions that produce legal or similarly significant effects. WSC engages in “targeted advertising” as that term is defined in the Connecticut Data Privacy Act ("CTDPA").
WSC collects various categories of personal information when you use the services. A more detailed description of the information WSC collects and how we use it is provided above in the section titled "Information We Collect." In the section titled "How We Share Personal Information that We Collect" describes the categories of third parties with whom we share personal information, and what information may be shared under different circumstances. If you are a resident of Connecticut, starting July 1, 2023 you have the right to: (1) request to know what personal information has been collected about you, and to access that information; (2) request to correct inaccuracies in your personal information; (3) request deletion of your personal information, subject to exceptions; and (4) obtain a copy of your personal information. Also, a Connecticut consumer may not be discriminated against for exercising the consumer’s Connecticut privacy rights. You can submit a data rights request by emailing ecommerce@washingtonshoe.com.
Nevada Residents
Nevada residents have the right to opt out of the sale of certain pieces of their information to third parties who will sell or license their information to others. If you are a Nevada resident and would like to make such a request, please email ecommerce@washingtonshoe.com.
Virginia Residents
Virginia residents have certain rights around our collection, use, and sharing of their personal information. WSC does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, WSC does not engage in profiling in furtherance of decisions that produce legal or similarly significant effects. WSC engages in “targeted advertising” as that term is defined in the Virginia Consumer Data Protection Act ("VCDPA").
WSC collects various categories of personal information when you use the services. A more detailed description of the information WSC collects and how we use it is provided above in the section titled "Information We Collect." In the section titled "How We Share Personal Information that We Collect" describes the categories of third parties with whom we share personal information, and what information may be shared under different circumstances. If you are a resident of Virginia, starting January 1, 2023 you have the right to: (1) request to know what personal information has been collected about you, and to access that information; (2) request to correct inaccuracies in your personal information; (3) request deletion of your personal information, subject to exceptions; and (4) obtain a copy of your personal information. Also, a Virginia consumer may not be discriminated against for exercising the consumer’s Virginia privacy rights. You can submit a data rights request by emailing ecommerce@washingtonshoe.com.
International Data Transfers
If you are located outside the United States, including in the EEA, we transfer Personal Data for processing in the United States, including Personal Information sent via emails or when you make an order. Under the GDPR, we are considered a “controller” of the Personal Data of EEA Data Subjects. By using the Services outside the United States, you acknowledge that we will transfer your data to, and store your Personal Data in, the United States, which may have different data protection rules than in your country, and Personal Data may become accessible as permitted by law in the United States, including law enforcement and/or national security authorities in the United States. For transfers of data into and out of the EEA, pursuant to Article 46 of the GDPR, we use standard contractual clauses adopted by the European Commission.
Rights of EEA Residents
This section of the Privacy Policy is applicable to individuals located in the EEA, Switzerland, and the United (“EEA Data Subjects”).
Our purpose for collecting and processing Personal Data from EEA Data Subjects is to provide them with the features and functionalities of our Services and information regarding our Services. The legal basis for processing Personal Data is because it is necessary for performance of a contract between us to provide you with the Services and its related features and functionality and in other circumstances may be necessary for our legitimate interests in making the Services available and secure, or to exercise our rights or comply with legal obligations. We also rely on your consent to receive information about our Services. You may withdraw consent from receiving marketing and promotional communications by clicking the “Unsubscribe” link on the communication or sending an email to ecommerce@washingtonshoe.com with the subject line “Opt-Out.” If EEA Data Subjects do not provide Personal Data to us or withdraw consent for processing such Personal Data, we may not be able to provide such individuals with certain features or functionalities of the Services or information regarding the Services, including processing orders. Note that we do not collect any sensitive personal information about you.
EEA Data Subjects may obtain information about the Personal Data that we hold about them by contacting us at ecommerce@washingtonshoe.com.
Changes to the Privacy Policy
We reserve the right to change or modify this Privacy Policy. When a revision is made, we will revise the "Last Updated" date on this page. If you have provided us with your email address, we may attempt to notify you by that address of any material changes to how we use your Personal Information.